How to Cancel and Reschedule a Job Interview

How to Cancel and Reschedule a Job Interview

Knowing how to cancel and reschedule a job interview is an important part of the job interview process.

Having to cancel a job interview can cost you the opportunity itself.  Before you can return for a rescheduled interview, another applicant might fill the job.  Additionally, frustrated hiring managers who now have a hole in their schedule may not even grant you the opportunity to reschedule.

Cancel Immediately

Failing to cancel until the last minute will only make you appear flakey or disinterested. The more lead-time you provide when you cancel an interview and reschedule it, the better is your opportunity of rescheduling another interview. Certainly, call to reschedule as soon as you know you have a problem making the appointment.

Cancel and Reschedule in the Same Call

When you call to cancel an interview, ask to reschedule during the same call.  You may not have another opportunity to speak directly with someone to reschedule the appointment.

Emphasize your continued interest in the job. Remember to state how much you still want to have the opportunity to interview for the position.  Ask the hiring manager or recruiter what time would be another good time for them.

Valid Reasons

There are valid reasons to cancel and reschedule an interview.

1. Work conflicts with your current employer can create a need to reschedule an interview. When rescheduling an interview because of a work conflict, you don’t need to be specific about the details of the work conflict.
2. Health is certainly a valid reason to cancel and reschedule. Some interviewers will not be happy to greet a person who has symptoms of a cold. If you have a cold, you might call to let the interviewers know.  You can offer to come to the interview, but say that you felt you should let the interviewers know about your condition.
3. Personal conflicts do arise. Let the person know that you regret having to reschedule. Sharing details of the situation are not always necessary and perhaps better avoided.  For example, a death in your family or among your close friends is certainly valid reasons for rescheduling. However, you don’t need to say who died.