Category: Leadership

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Attitudes: How to Choose the Way We See the World

Attitudes

Attitudes: How is it that some people seem to have a natural, positive attitude? Even when life gives them challenges, these people live wonderful lives.

Attitudes not only affect the way we see the world. Attitudes change the way we deal with the world. 

Understanding Moods and Attitudes

When I am in hungry, tired, or rushed, things can seem more personal.   I may feel more anxious or impatient.   My mood declines and my attitude declines with it.  I may feel angry over things that might not otherwise bother me.

It is easier for me to treat other people the way I feel.  Then I infect them with my bad attitude.  By simply taking a deep breath, having lunch, or taking a break, I can often change the way everything looks and improve the way I treat other people.

By understanding that other people experience the same decline in attitudes based on what is going on with them, I can avoid catching a bad attitude from them.  They are human.  I am human.  I can allow them the same understanding people have so often given me.

My response to other people in this light relieves me of the stress of owning their bad feelings.  I can let those actions toward me to pass.  I feel healthier when I can to see that, as humans, we share the same wiring.  I can find compassion for people who need compassion.  I can find patience with people who are being impatient.  I can stop and listen to people who are being rude without agreeing but simply letting them air out their thinking.

Conditions Affect Moods

Driving has a profound territorial impact on attitudes.  In my car, I have a sense that I am in my personal moving territory.  My mind says that the area around my car is like the yard around my house. It is my space, my yard, my safe distance between from other people and cars, my mobile territory.

If another driver moves into my mobile territory, I have a sense of violation and frustration.  My sense of mobile territory can even extend to a sense of injustice when I see a driver cut off another driver.

Among the thousands of other drivers on the highways every day, there are people who feel overwhelmed, experiencing grief, living in fear in failure, or experiencing other very difficult situations. There are other people who are simply tired and hungry and have just had a dreadful day and caught a bad attitude from someone else.

However, I can’t change their attitude.  On the other hand. I can change my attitude.  Maintaining a bad attitude is painful.   If I allow myself to stay angry or anxious, or fearful, I am trying to punish other people when I am hurting myself.  Bad attitudes are very painful.

 Furthermore, good attitudes have so many benefits.

  1. I am healthier.
  2. I feel better.
  3. I can focus.
  4. I can feel joy in the present moment.
  5. I can celebrate life as a flow of passing events.

When someone has a cold, I do not see them as being a bad person.  I see them as a person with a temporary disease.  When someone has a bad attitude, I see them as a person with a temporary attitude disorder.

When you can, avoid people with bad attitudes.

Most people avoid those types of people.  However, when that person is your boss or coworker, you may find that the best way to keep from catching negative attitudes from these people only takes some practical steps.

  1. Be very positive and upbeat around these people.
  2. If the person is your boss, try to understand what your boss wants done and try to do those things without expectation of approval.
  3. See them as people and not as evil forces.
  4. Angry, rude, difficult, even obnoxious people are just people.   When I see them as human just as I am human, I realize that they are the one in pain not me.

Surrounding Myself with Positive People

The most important thing that I can do is to stay close to positive people and read or watch positive things. I love the healing that I get from positive people, places, and things.  Today I am going to catch the good attitudes and heal the bad ones, in myself and in the people around me.

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Leadership Quotes

Complaints: How Top Managers Manage Feedback

Complaints 1

Complaints are a grievance issue, not a management feedback issue. Knowing the difference is important to becoming a strong manager.  www.jaywren.com

Why do weak managers confuse complaints with reporting a problem? How can we train managers to build teams with an effective flow of information?

The Difference

Reporting a problem is feedback that something isn’t working or conditions are deteriorating.  At the same time, complaints are feedback that something is unsatisfactory, but complaints come more in the form of a personal grievance or personal criticism.

People who report problems seek to prevent or correct problems.  Complainers seek an audience for their issues or resolution to personal problems.

Weak Managers

One trait of weak managers is that they don’t want to hear anything negative. They are too busy, too distracted, or too emotionally off-balance to deal with problems.

This management style lends itself to negative, sometimes hostile management relationships with people reporting to these weak managers.

Furthermore, these managers don’t learn about the information they need to know to manage their responsibilities.

How to Train Managers to Deal with Complaints and Problems

Strong managers create a list of conditions that they need to know.  When I was a bridge officer, my commanding officer had a list of standing orders.  These were the things that the bridge officers needed to tell the captain to keep the ship safe.

In other conditions, the commanding officer had temporary orders for a scheduled event.  For example, call the captain when the admiral arrives today.

However, complaints were never in the plan of the day.  The captain didn’t want to hear that the soup was not to your satisfaction or that someone cut you off in line at the ship’s store. He welcomed feedback.  However, he wasn’t interested in personal, negative issues.

In a business environment, managers may want the production supervisor to contact them when they first see a sign that production may start to fall behind.

Another condition might be that a manager wants to know as soon as anyone sees that a project might come in over budget.
A key part of notifying management is to tell them before it is too late to make corrections.

Have a Format for Reporting Problems

Employees need to know how to report problems.

Some managers simply want a notification when a potential problem appears. Other managers may want recommendations when a person is reporting a problem.

In every case, smart managers train employees how to present problems effectively.

Keep It Simple.

When reporting a problem, don’t jumble the report with other information. Just state the problem and, when expected, a solution to the problem.

Have Priorities for Problems

Smart managers may have conditions on when and how to present a problem.

Highest priority are the wake-me-up problems. In the middle of the night, wake me up before the roof starts leaking or before the equipment breaks down.

Wake-me-up directives typically apply to potentially catastrophic problems.

The Safe and Open Environment

Managers should show an open, receptive attitude.  As a business owner, I tried to create as free and safe an environment as possible.  My employees felt safe in knowing when they could make decisions and solve problems.  Also, they felt safe to tell me when a problem would arise.

The best managers assure that employees no one will criticize them for making a mistake in calling out a problem.  Everyone has 20/20 hindsight.

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Health and Fitness Leadership Quotes

Worrying: The Pointless and Painful Abuse of Fear

Worrying

Worrying:  Fear is a healthy emotion.  However, when we turn our fears over and over in our mind, we experience pain with no purpose.

Things That Worry Me

I am a risk taker.  I stepped out of a secure career in the consumer products industry to start my own business.  At the time, I had no formal training or experience in running a business.

Four years after starting my business, I decided to move from Houston to Sacramento.  In making this move, I did not have any experience in moving a business.  Furthermore, I didn’t even know of anyone who had made that kind of business move.

I was excited about the move, but I was anxious to get to my new home and get busy working again.

For my business to succeed, I continually had to develop new clients and fulfill the terms of my contracts.  At any time, I could easily begin to worry about the outcomes of my work. Additionally, the relocation created a period of greater uncertainty.

My success always depended on the results of my efforts.  However, focusing on the results instead of focusing on doing the things that had always made me successful was painful and pointless.  For me, focusing on results just leads to worrying.

In most cases, I worried about failed outcomes of projects that were successful.

However, I wanted to reach out into the future and create certainty.  But I couldn’t.

If my clients were puppets, I would have been able to end risks.  I could control everything that everyone did.  I would have been able to control results.  However, my clients were not puppets.  I could only control what I did.

Therefore, during the period of uncertainty from my moving my business, I also focused on building tools for managing worrying.

What Worrying Looks Like to Me

When I worry, I hook onto a scary thought.  Then I roll the thought over in my mind.  Instead of finding a solution, I end in a loop of scary thinking that has no ending until the scary event has passed.  And sometimes, in long-term or permanent situations, those scary thoughts never pass.

Things that Worrying Does Do

Worrying is a thief.  It freezes our minds and robs us of the ability to make the decisions that lead to success.

No amount of worrying is going to make problems go away.  Furthermore, worrying about problems distracts us from finding solutions to our problems.

How I Deal with Worrying

Instead of focusing on what might happen in the future, I focus on doing excellent work today.

The future will happen.  I can plan for it.  Furthermore, I can do things that created success in the past.  Beyond that, I can work with people who can help me focus on solutions and options that help me become more successful.

I can itemize the right steps to complete a project.  Instead of worrying, I can focus on completing those steps and only think about the things that create success.

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Solutions: How Successful People See the World

Solutions 2

Solutions: Viewing the world as a series of problems is discouraging, even scary.  How can we change our outlook for greater success?

People who see solutions do not view the world as a series of problems. ~ www.jaywren.com

My Story

When I was a Navy bridge officer on a carrier, I had a commanding officer who required that all the bridge officers recognize the times when we needed to let him know about a problem. Sometimes, urgency required that we tell him before we had a solution. However, he also demanded that we bridge officers give him a solution when we could develop one.  Furthermore, he asked that we give him more than one solution.  He asked that we give him options.

His requirements for dealing with problems taught us to see more than the problems we met.  We learned to think tactically.  We developed skills to find solutions.  This growth experience in problem solving prepared us to manage greater responsibility.

Perspective

Recognizing problems when they are real is a practical view of the world.  Acting to solve problems is also practical.  This action reduces our anxiety and clears our mind to make better decisions.

Resources

In many cases, we have what we need to deal with problems, if in fact, they ever happen.  For example, there are solutions to reducing stage fright.  When we fear speaking in front of other people, we are focusing is on how other people will judge us.

However, none of us can control how other people will judge us.  On the other hand, what all of us can do is to stay in the present moment and prepare for interviews and presentations.  When we know our material, and when we can present it with confidence in front of a mirror, giving our presentation to an audience becomes easier.

Solutions

When we see a problem ahead, we should always tell our supervisor long before the problem happens.  Doing so gives them the time to find solutions.

Furthermore, we should not wait to find a solution to every problem before notifying our supervisor.

However, we can let supervisors know that we are working on a solution or that we have a recommended solution.

Problem Solvers Gain Respect

People who live with a head full of anxiety lack confidence.  Expressing anxiety to a supervisor or team members weakens the confidence that these people have in us.

However, people who show others have how to solve problems gain respect and emerge as leaders.

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Health and Fitness Leadership Quotes

Anger: Managing Your Emotions for a More Powerful Mind

Clear from Anger

Anger gives us the energy to avoid or overcome danger.  However, managed incorrectly, anger can destroy relationships, ruin careers, and linger forever.

Success starts with a clear mind that is free from anger. ~ www.jaywren.com

Why I Wrote This Article About Anger

I am not a professional mental therapist.  Nor am I qualified to give advice on dealing with emotions.

The reason I wrote this article is that I want to grow emotionally as well as mentally.  I work on building the skills to redirect my anger in ways that are effective and productive.

Although these skills are effective, using them is a conscious daily effort.

All Emotions are Healthy

There are no bad emotions. There are only bad uses of emotions. ~ www.jaywren.com

How I manage my emotions affects how successfully I interact with other people.  If I take my anger out on other people, I build a wall of resentments between the people around me and myself.

Furthermore, if I hang on to negative emotions too long, they can become mental states.  Recovering from negative mental states can take a tremendous amount of effort.  Just recognizing that we are living in a negative state of mind sometimes needs professional attention.

Here are Some of the Things I Do.

I studied Transcendental Meditation™.  Daily, I practice the meditation methods that I learned from my TM™ studies.

I also practice mindfulness meditation.  Thich Nhat Hanh, a Vietnamese monk and peace activist during the Vietnam War, brought the practice of mindfulness meditation to the United States.  Mindfulness is a method of focusing on breathing.  I find that just remembering to take a slow breath in and out reduces stress.

Eckhart Tolle is a native German who became a Canadian citizen.  In his book The Power of Now: A Guide to Spiritual Enlightenment , he teaches how to live mentally in the present moment.  When I start sliding into negative thoughts, I stop and look around. I realize that the things that are bothering me are in my mind.  However, the world is in front of me and around me.  Taking a moment to become aware of the present moment is a very powerful way to find peace and increase focus.

Additionally, I move.  I go for a walk or go into the yard and do a couple of chores.  Exercising helps. I do a few planks, squats, and push-ups. Every hour, I do something to move.  Motion brings me back into the present moment.

These things help me to create a space between my anger and my action.  Doing these things, I can find peace and achieve success with a clear mind that is free from anger.

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Job Skills Leadership Quotes

15 Leadership Soft Skills that Create Greatness

15 Leadership Soft Skills that Create Greatness

Leadership soft skills: What are the leadership soft skills that create great employees and successful companies. How can you develop these skills?

The most successful leaders not only develop technical skills; they also develop powerful leadership soft skills.
~ www.jaywren.com

15 Leadership Soft Skills that Create Greatness

“That some achieve great success is proof to all that others can achieve it as well.” ~ Abraham Lincoln

There are countless leadership qualities that lead to success.  Throughout my career as a recruiter, I have made notes on leaders I admire.  These leaders have these soft skills.

1. Confidence During Periods of Uncertainty

The ability to build trust is the single most important leadership soft skill.  Furthermore, without trust, morale fails, engagement and commitment fail, and turnover rises.

Maintaining confidence in periods of uncertainty takes personal courage.  Furthermore, leaders must focus on their mental and emotional balance to restore their own confidence in periods of uncertainty.  This leadership soft skill takes maintenance as well as continued growth.

2. Integrity that Creates Trust

Without Integrity, leadership fails.  Relationships fail.  For example, integrity in water tightness keeps ships afloat.  Structural integrity in a bridge is makes bridges safe to cross.  Personal integrity among the people in an organization builds trust in working for an organization.

Furthermore, ensuring integrity takes honest appraisal. In the case of structures, it takes regular inspections. In the case of an organization, integrity is part of regular reviews.

3. Skills to Create Greatness in Others

Leadership is not about creating personal greatness.  What good is a leader if that leader can’t create greatness in the members of the team?  A lack of this ability to create greatness in the others undermines the long-term future of an organization.

4. Command Skills to Lead

There are many ways people can take over a group.  Charisma, boldness, persuasiveness, dominance are just three characteristics that people use to take command.  However, without commands skills, leaders cannot exert control.

With command skills, the actor can become the director.  Likewise, the secretary can become the office manager.  The vice president can become the CEO.

Command skills are leadership soft skills you can develop.

5. Enthusiasm to Inspire Energy in Others

Being around people without enthusiasm can turn optimism drain the energy from the entire team.  On the other hand, people with enthusiasm can create energy in the people without them.  Sometimes somethings as a smile can inspire energy in others.

6. Ability to Walk the Talk

Insisting that workers arrive on time while the leader is unpredictable about the time they arrive to work creates resentment in the workplace.

Furthermore, any instance where leaders don’t follow the rules harms employee morale and trust.

7. Realistic Optimism to Accept Change and Avoid Costly Mistakes

Being optimistic about the direction of an organization is important to motivating employees.  However, not being realistic about a failed project wastes time and money.  People who are unrealistic about the need to change are like people swimming out to sea.  If they have optimism, but keep the right perspective of the practicality of an idea or a project, their realistic optimism gives them perspective on what will work and what will not work.

9. Open-mindedness to Listen to Others

Some leaders just can’t listen.  They don’t understand the proverb that two heads are better than on. In so doing, they do not gain the collective wisdom of the team. The best leaders hire people who can expand the intelligence of the company.  Furthermore, these leaders listen to people who can make the company smarter.

10. Stamina to Endure Extended Periods of Demanding Work

For some people, stamina seems to come naturally, especially for young people.  However, people who do healthy things can increase their stamina. These people reduce or cut alcohol and tobacco from their lives. The eat foods that help them store energy.  They exercise.

Furthermore, they take breaks to rest to restore cover their energy.

11. Instincts to Know When to Trust Their Inner Voice

This inner voice exists in most people.  Additionally, learning to listen is a skill most people can develop.  Many top-level executive have said that their inner voice guides them through decision-making better than analytical thinking.  They can make bolder steps and continue to have confidence when they have listened to their inner voice.

12. Emotional and Mental Maturity to Keep Perspective

“The sky is falling” mentality is dangerous.  This mentality of thinking of is the theme in the famous children’s folk story, “Chicken Little.”

There are many versions of the story. According to one version of this folk story, a nut falls on Chicken Little’s head. The chick becomes hysterical and goes on a quest to alert others and gather followers on his trip to notify the king. In this version, a fox joins the group, leads them to his den, and eats them.

Hysteria leads to panic.  From there, panic incinerate the clear thinking to handle problems in perspective.

13. Courage to Speak Out

The captain might become disturbed to know that the ship is leaking.  Having to disturb the captain, especially an intimidating captain, takes courage.  However, the consequences of not telling the captain that the ship is leaking has catastrophic consequences.

14. Humility to Give Credit to Others.

Having to work for leaders who selfishly takes credit for everyone’s work becomes quickly annoying, even demoralizing.

In his book Good to Great, Jim Collins discusses the results of studying 1,435 good companies. From those companies, Mr. Collins and his team of researchers selected 11 companies that had gone from Good to Great over a 40 year-year period.

In the end, Jim Collins and his team of researchers found that humility is critical for successful leadership.

15. Flexibility to Work with Others

People who can’t work with other people have no value as a leader.  Some people play important roles in a company without working with others.  However, these people can’t lead teams.

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Trust: The Most Important Trait of Leadership

Trust: What makes this trait so valuable to leaders? What is the role of this trait in the relationship between leaders and their teams?

Building trust can take years; losing trust can happen in an instant. ~ jaywren.com

Creating Trust

There several traits that make leaders great.   Intelligence.  Emotional maturity.  High energy.  Decisiveness.  But the foundation of leadership sits atop the confidence between leaders and their teams. Leaders must have confidence in their teams. Team members must have confidence in their leader. Furthermore, team members must have confidence in each other.  Through training and direction, leaders can help team members build relationships based on trust.

The Benefits

Confidence in leadership strengthens a team.  Every organization has periods of greater challenge.  These periods create uncertainty.  Furthermore, periods of uncertainty create stress.  However, people will tolerate greater uncertainty and pressure in an organization where there is confidence in the reliability of leadership.

The Pillars of Trust

Guidelines

For people to trust their leader, they must know what leaders expect them to do.  Furthermore, they need to know how to do their job.  They must know the deadlines and what methods to use.  Guidelines must be specific and clear.  Furthermore, guidelines help team members engage and trust the process for completing their work.  The clarity of guidelines creates confidence that team members are doing the things leaders expect of them.

Relationships

Relationships in management run uphill and downhill.  It is not enough that team members have confidence in their leader.  Great leaders must have confidence in all the members of their team.  Furthermore, these leaders must remove team members who are not trustworthy.

A Safe Open Door

Team members must know that they are safe in giving feedback that is vital to the operation of the team.  Furthermore, team members must know that the door to management is open.

The guidelines must specify which things team members take to the team leader.

Confidential and Personal
This is the way that I treat confidential and personal information: 1) Qualified to know. 2) Need to know. For someone to receive information, they not only must have the qualifications to know. They must have a need to know. These requirements reduce the risk of leaders saying things that necessarily exposes their confidentiality between themselves and their employers. Compromising the trust of employees over confidential or personal information can undermine the stability of an organization.

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Composure: How to Overcome Meeting Anxiety

Composure

Composure: Whether they make mistakes or simply must deal with intimidating people, everyone has stressful moments in meetings. How can you stay composed?

Composure creates poise under pressure. ~ www.jaywren.com

Composure: How to Overcome Meeting Anxiety

Anxiety in meetings can be a problem for anyone.  However, whether you have natural poise or suffer social anxiety, you can stay composed for success.

Breathe

You don’t have to stop for a 20-minute mindfulness meditation to use breathing to gather composure.  Anxiety can suppress our breathing.  A lack of oxygen creates even more anxiety.  However, replenishing oxygen with a breath can reduce anxiety.

Breath in slowly and quietly.  Mentally focus on your breath.  The process will give your body the oxygen to burn the adrenaline from anxiety.  Furthermore, focusing on your breathing redirects your thinking from your anxiety to a calming breath and allows you to become spontaneous.  You will appear poised and gain composure.

Listen with a Purpose

Focus on what people are saying.  Ask yourself why they are saying those things.  Think of how the contributions of other people is useful to you.  Seeing the benefits in another person’s message takes your focus off your insecurities and creates positive feelings about what you are learning.

Practice Intelligent Silence

Intelligent silence is powerful.

Attending meetings and never speaking decreases your value to the meeting.  However, people who listen and speak when they have something meaningful to say strengthen the power of their contributions.

Additionally, allowing yourself to be silent and think before you speak will increase your composure.

Bring an Agenda

Come to meetings with a list of things that you want to know and things you want to say.  This approach is especially helpful when you are attending a job interview.

Become the Facilitator

Giving your support to other meeting attendees takes your focus off your insecurities and makes you valuable to the success of the meeting.

Developing the skills of a facilitator helps you as a public speaker, helps you in building professional relationships, and helps you in becoming a better friend or family member.  Furthermore, becoming the facilitator gives you leadership power in a meeting.

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Great Leaders: 7 Steps to Creating Greatness in Others

Great leaders not only excel in creating great results. They surround themselves with great people and open the door for those people to achieve great results as well. ~ www.jaywren.com

Great Leaders: Some leaders are not only great themselves, but also inspire others to become great.  What do they do differently?

Great leaders do more than achieve success. They create greatness in others. ~ www.jaywren.com

Great Leaders: 7 Steps to Creating Greatness in Others

Some leaders have command presence.  Colin Powell is an example of a person whose outward behavior or bearing commanded respect.  Other leaders have charisma.  President John Kennedy had the magnetic ability to draw attention by merely entering a room.  Then there are leaders like Winston Churchill who can shape the language to persuade and inspire nations.

These leaders in their own ways achieved personal and professional greatness.  But what are the traits that of leaders who inspire greatness in others?  

1. Give Credit

Leaders who have the humility to give credit gain support from their people.  They allow others to take the center stage.
They step back from the urge to say, “I did this.”  They step up to say when the team or a member of the team created success.

Furthermore, they encourage positive behavior with positive reinforcement.  Inspirational leaders are not afraid to say, “You did an excellent job.”

Giving credit increases bonds and reduces turnover.

2. Use Criticism to Train

It is easy to criticize people.  However. great leaders do more than find fault.  They give solutions.  Furthermore, they train their people the correct way to do things in the future.

3. Build the Skills and Knowledge of the Team.

It takes time and patience to train team members.  Leaders who invest this time to show team members new and better ways of doing things increase the success of the individual members of the team and increase the success of the entire team.

4. Delegate Authority as Well as Responsibility.

As soon as he was given the proper support and appropriate work for his strengths, he grew less apathetic and at least gave a good day’s effort. Teaching people their responsibilities is one thing.  Giving people the authority to make decisions on their responsibilities is another.  Great leaders delegate authority as well as responsibility.

Delegating authority empowers people to make the team more powerful.  Furthermore, it engages the team to be more effective.

Lastly, it creates ownership and builds the self-esteem of team members.

5. Focus on the Big Picture

Great leaders don’t let small frustrations to become major distractions.  They adjust.  At times of distraction, that refocus themselves and the team on the goal.  However, they don’t let these frustrations waste their time.

6. Practice Integrity and Honesty

Successful leaders keep commitments.  Their people can trust them in every area.  They make meetings on time.  They deliver on promotions and pay raises.

Their people can trust them to manage confidential discussions discretely and to tell them.  On the other hand, great leaders are transparent to ensure integrity.

Through integrity and honesty, great leaders inspire commitment from the people they lead.

7. Avoid Leadership Resentment

For leaders to develop respect from their people, leaders can’t tell their people to be frugal while the leaders are extravagant.  Successful leaders can’t press their people to work hard when the leaders themselves are out the door early for personal activities.

Telling people to act one way while the leader abuses authority to act another, creates resentment towards leadership and towards the leaders themselves.  Great leaders avoid leadership resentment through their own example.

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Winning Teams: 5 Traits that Lead to Team Success

The power of winning teams exceeds the power of the individual members

Winning Teams: How is it that some teams continue to win while other teams continue to lose?  What are the things that winning teams do differently? Here are some traits for team success.

The power of winning teams exceeds the power of the individual members. ~ www.jaywren.com

Winning Teams: 5 Traits that Lead to Team Success

All teams must have a common purpose or a mission.  Furthermore, even though team members have diverse skills, great team members have common traits.

1. Team Members Own Their Mistakes.

Everyone makes mistakes.  On winning teams, the members admit them and do not repeat them.

Additionally, members of winning teams quickly correct their mistakes and move the team along successfully.

2. Winning Team Members Know Their Job Description.

Members of winning teams know their job description.  They read it with their team leader.  They discuss the goals and responsibilities of their jobs openly with each other to collaborate effectively.

Furthermore, they are conscientious.  They know how to do their job, and they do it correctly.

3. On Winning Teams, Each Member Allows Others to Do Their Own Job.

Being a team player and helping other people occasionally is one thing.  However, on winning teams, each team member must let other members do their assigned work.  Like a team of horses, team members empower the team by allowing everyone to do their job.

4. The Most Talented Team Members Know When to Lighten Up.

Learning how to lighten up about the efforts of the team boosts morale.  Not everything that a team does is perfect.  Team members make mistakes.  Team efforts don’t’ always meet expectations.

Talented team members know to lighten up and not take team frustrations personally.

5. Winning Team Members Give Credit to the Team.

Team members deserve credit for their effort.  However, team members bond and become more powerful when they celebrate as a team.

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